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Back in stock alert

The Back in stock alert automation notifies shoppers when a product in their wishlist becomes available again.

Use it to bring shoppers back when an item they wanted can be purchased.

Open it from Emails > Automations > Back in stock alert.

How the flow works​

The back in stock alert flow has two nodes:

  • Trigger: when a wishlisted product is back in stock.
  • Send email: sends the back in stock alert email.

Click a node to open its settings sheet.

Trigger​

The back in stock trigger is fixed:

When a wishlisted product is back in stock.

You do not need to configure a threshold for this automation. The email is based on inventory becoming available again for a product the shopper already saved.

Configure the email​

Open the Send email node to configure:

  • Subject line
  • Preview text
  • Sender name
  • Sender email address
  • Reply-to, Cc, and Bcc
  • Email template

The Subject line is required. The Sender email address is read-only in this screen; if you want to change it or send from your brand email, contact us through chat.

Reply-to, Cc, and Bcc are optional.

Choose a template​

A back in stock alert needs an email template before it can send a useful message.

You can choose a saved template or start from a library template, then edit it in the email editor.

Use a template that makes the product clear and gives shoppers a direct path back to the product page.

For more about template editing, see Email templates.

Enable the automation​

After the email content is ready, click Enable on the back in stock alert page.

You can review sent back in stock emails in Email history.